Lost & found
It is all too easy to leave behind items on a train, bus, tram or on a seat at the station. For some people, it happens rarely; for others, more often. But it's always sad when a favourite soft toy, umbrella, phone or other valuable possession goes missing.
We are here to help you find your lost property
You can contact the VVO hotline team at 03 51 / 852 65 55, and they will be glad to help.
They will put you in touch with the relevant contact person at the location where the lost property was handed in.
Would you like to get in touch directly with the transport company?
Do you already know which transport company operates the line on which you lost an item? Then you can enquire directly with the transport company in question.
Out and about in Dresden city traffic
Trams and buses
Did you lose something on one of Dresden's yellow public transport vehicles? Please contact the DVB staff.
Lost property is stored at the transport depots or at the DVB customer service centre for a maximum of one working day. After that, lost property is handed over to the city lost property office.
The lost property office in Dresden can be reached here:
Travelling on trains owned by...
Deutschen Bahn (alle S-Bahnen sowie RE 15, RE 18, RE 19, RB 31, RB 33, RE 50, RB 71, RB 72)
Have you left something on the Dresden S-Bahn or regional trains? Please contact the
- Opening hours
Monday: 9 – 13 Uhr und 14 – 18 Uhr
Tuesday: geschlossen
Wednesday: 14 – 18 Uhr
Thursday: geschlossen
Friday: 9 – 13 Uhr und 14 – 18 Uhr
Further information can be found at
Mitteldeutschen Regiobahn (RE 3, RB 30, RB 45)
Did you leave something behind in one of the Mitteldeutsche Regiobahn (MRB) trains? Please contact
Further information
trilex (RB 60, RB 61, RE 1, RE 2)
Did you lose something on a Länderbahn (regional railway) train? Please use the online contact form and briefly describe the lost item.
Online contact form:
Travelling around the region
The bus companies’ service centres are the point of contact if you have lost something. When the drivers finish their shift, or the next working day, anything which has been found is taken to the nearest service centre.
So please contact the relevant customer centre.
Müller Busreisen GmbH
Did you travel with Müller Busreisen and leave something behind in the bus? Any lost property remains in the bus until Friday and is then stored at the field office.
Please contact the Müller Busreisen staff and arrange a pick-up appointment. Alternatively, it may be possible to have your property delivered to a particular line.
Further information
Regionalverkehr Sächsische Schweiz-Osterzgebirge GmbH (RVSOE)
Were you travelling in the Saxon Switzerland or the East Ore Mountains and left something behind in a RVSOE bus after your excursion?
Please use the online contact form
Or contact
Regionalbus Oberlausitz GmbH (RBO)
Were you travelling on one of the Oberlausitz Regionalbus buses and left something behind in the bus?
Please contact the Bautzen customer service office.
Satra Eberhardt GmbH (Satra)
Were you travelling with Satra Eberhardt GmbH and left something behind in the bus?
Please contact scheduling.
Verkehrsgesellschaft Hoyerswerda (VGH)
Were you travelling on one of the VGH buses in Hoyerswerda and left something behind in the bus? All lost property is registered and stored at the depot (Straße B Nr.8 in Hoyerswerda).
Please contact VGH.
Verkehrsgesellschaft Meißen mbH (VGM)
Were you travelling in the Elbeland on a bus owned by the Meißen transport company and left something behind?
Please contact one of the service centres in Meißen, Riesa or Großenhain.
